Products
Flexible And Scalable Cloud Hosting Solutions
We offer cloud hosting services using the Xen Cloud Platform, a cutting-edge hypervisor that ensures high performance and flexibility. Whether you need to host your servers in our cloud environment (Teraco datacenter JHB) or prefer an on-premises setup, we can assist you with solutions tailored to your specific needs. Our hosting infrastructure is designed to be robust and scalable, supporting your business as it grows.

Secure And Reliable Backup Services
We provide reliable backup solutions to protect your data. This includes scheduled backups, complete system snapshots, and detailed health reports to ensure the quality and safety of your backups. Whether your servers are on-site or in the cloud, we help ensure your systems are secure and easily recoverable, giving you peace of mind with automated and dependable protection.

Advanced System Monitoring And Alert Services
Our monitoring services keep a close eye on your servers' health, tracking key metrics such as CPU usage, memory, voltage levels, temperatures, availability, and overall system performance. We provide timely alerts for infrastructure failures or performance issues, ensuring you're always informed about potential problems. Our monitoring tools and dashboards give you a comprehensive view of your infrastructure, helping to maintain maximum uptime and minimise downtime.

Use Cases

Regional WISP Provider
Managing a large-scale wireless network across rural areas presents unique challenges. Our infrastructure spans multiple towers and relay points, making comprehensive monitoring absolutely critical. The cloud hosting solution has revolutionized how we manage our network operations center.

Rural and countryside WISP Operations
In rural environments, network reliability is critical. With no access to fiber in these areas, connectivity can be a challenge. As a result, we must pay extra attention to managing and maintaining our network to ensure consistent performance for our subscribers.

Wireless Internet Service Provider
As a WISP delivering critical internet services to businesses across the region, we simply can't afford downtime or service interruptions. Working with these monitoring solutions and with the help of they guys at Servebest truly transformed our ability to maintain reliable service. Monitoring services are particularly crucial for us.
Resources
Backups - Because Sometimes Things Break
Nobody likes thinking about backups until everything goes wrong. But here's the reality - stuff breaks. Hard drives fail. Updates go wrong. And sometimes, someone clicks the wrong button (we've all been there).
Cloud Hosting in SA - Why Teraco Makes Sense
If you're running business systems in South Africa, you've probably heard people talk about Teraco in Joburg. But why does it matter where your stuff is hosted? Here's the simple truth - speed and reliability.
Why Your WISP Needs Real Monitoring
Let's talk about something every WISP owner loses sleep over - knowing if your network is actually healthy. Remember the days of finding out about problems from angry customer calls? None of us want to go back there.
Frequently Asked Questions
How long does it take to set up monitoring for my WISP?
›Most basic monitoring can be set up within a single week. For more complex setups with multiple towers and solar installations, we typically have everything running within 1-2 weeks. We'll configure all your alerts, set up your dashboards, and make sure you're comfortable with the system before we consider it complete.
Can I still access my systems if your monitoring goes down?
›Absolutely! Our monitoring system is completely separate from your actual infrastructure. It's like having a security camera watching your house - if the camera stops working, your house is still there and working fine. Your systems will continue running normally even if monitoring is temporarily unavailable.
Do you backup my entire server?
›Yes, we take complete system snapshots of your entire server exactly as it is. This means everything on your server gets backed up - all your configurations, settings, databases, and the entire system state. Our live backup system means we can do this while your server is running, with no downtime needed. We can even do warm migrations, moving your entire server to new hardware without shutting everything down.
What happens if you detect a problem with my solar power system?
›The moment our monitoring system detects any issues - like batteries not charging properly or unusual power consumption - you'll get an alert. Depending on your preferences, this can be via a telegram message, slack message, email, or our dashboard. For critical issues, you can set up multiple notification methods to make sure the right people know immediately.
Can I host my systems in my own office instead of the Teraco datacenter?
›Yes, you can! While we recommend Teraco for its reliability and infrastructure, we understand some businesses prefer on-premises solutions. We can set up the same level of hosting, monitoring, and backup systems at your location. Just keep in mind that you'll need to ensure proper power backup, cooling, and physical security for your infrastructure.
